The arbitrators or ALJs don't have to follow the law at all, as I learned from personal experience in my "due process" hearing.
Not to mention there is little chance to appeal the rulings of these "objective" people:
If you seek justice because you've been gouged by your bank, discriminated against, sexually harassed, unfairly fired, cheated on wages, sold a shoddy product, denied health coverage, or otherwise been harmed by a corporation--you'll most likely find that you're barred from the courthouse door. To your astonishment, you'll learn that the indecipherable legalese on that piece of paper you unwittingly signed ("It's just a standard form," you were assured at the time) has shackled you to the corporation's own privatized court.
Binding arbitration should be outlawed.
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